Customer management includes tools for identifying and profiling customers and managing company and customer information.
The most widely used feature of SOLU BS is the customization of the product catalogue to create customer-specific price lists or ordering systems. Customer-specific information (product lists, prices, availability, history) is managed through SOLU BS customer management. When the customer logs in on the website, order system or extranet, they see their own selection of items, agreed prices, product availability and purchase history.
SOLU BS customer management also includes the eMailer tool, which makes it easy to send targeted information to customers, users and other target groups. SOLU BS also offers reporting tools that can be used for example to see how many recipients have opened their messages.